I have installed Personal plus 2016 and now can not use the Reckon Backup that I have paid for, have

Paula StoyichPaula Stoyich Member Posts: 26
edited February 2017 in Accounts Personal Range
I have installed Personal Plus 2016 and now can not use the Reckon Backup which I have paid for , have to go to a separate link outside of the programm each time, which I did not have to do when I had 2015 ???
Also when I want to access a single share holding it now takes forever to open, in 2015 it was immediate. Does this have something to do with Windows 10 ??
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