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Payroll Premier 2015-16: Unable to rebuild files

Rajeev Dixit
Rajeev Dixit Member Posts: 8
edited February 2017 in Payroll Premier
Leave data wrong - unable to rebuild file

we are using reckon payroll premier 2015-16. we noticed leave accrued data is wrong so decided to rebuild file.

however, whenver we try to rebuild, after backup we are faced with a dialog box " Halt: file creation failed" and that is it.

so we never get to see the rebuild screen which has been emailed to us. using previous backups also dont help as the same issue reoccurs. we have another payroll file and that also does the same. so not sure what is going on.

please help

Comments

  • John G
    John G Reckon Staff Posts: 1,599 Reckon Staff
    edited February 2017
    Hi Rajeev,

    Welcome to the Reckon Community.

    Please check out this article:  Halt.  File Access Error
    Does it apply to your circumstances?


    regards,
    John




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