I have two Books in Reckon One. I can't open/access one of them.

Ben Brissenden
Ben Brissenden Member Posts: 1
edited February 2020 in Reckon One
I opened a book a month ago. This one does not appear in the "Choose a Book" screen but I was charged on my credit card for it - where has it gone?????
Do I now have TWO books I'm paying for..??


  • Shane
    Shane Reckon Staff Posts: 347 Reckon Staff
    edited February 2020
    Hi Ben,

    Try the different filters to see if it shows up under any of them.  If not I think you need to call support as you don't want to give us secure information on a community forum which of course is needed to go any further.