New Book Crashed at Creation - HELP!!!

Karen Kennedy
Karen Kennedy Member Posts: 1
edited February 2017 in Reckon One
I set up a new book and it crashed half way - I can see the book as "NEW BOOK" when I try to enter the details I get this message:

Error code: 2618 
Error Description: Failed to create book 


I NEED TO USE THIS BOOK NOW - HELP!!!

Comments

  • Rav
    Rav Administrator Posts: 13,467 Community Manager Community Manager
    edited February 2017
    Hi Karen,

    Really sorry to hear you're experiencing this error. Can you please give our Reckon One support team a call as soon as you can and we can look into this for you.

    https://www.reckon.com/au/contact-us/

    Rav

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