Opening Hours & Support - 7 October 2016

RavRav Administrator Posts: 9,759 Administrator
Hi everyone

This post is just a heads up to let you know a number of our phone support lines will be closed from 3:00pm (AEDT) today, 7 October 2016, due to a company-wide internal event.

The phone support teams that will be closed from 3:00pm (AEDT) are:
Payroll Premier & POS Support
1900 Support Line

All other support lines will operate on reduced staff numbers

Thank you for your understanding and we sincerely apologise for any inconvenience this may cause.


  • Linda DamonLinda Damon Member Posts: 12
    edited February 2019
    Can anyone tell me whether ReckonChat is available for Pro Partners?  I've sent a couple of emails as the page says they are offline.

  • IftiIfti Reckon Staff Posts: 459 ✭✭
    edited December 2016
    Hi Linda,

    Thanks for your post.

    Unfortunately Chat service is closed today. Please do send us an email or call us.

    Apologies for the inconveniences caused.


  • RavRav Administrator Posts: 9,759 Administrator
    edited January 7
  • Dianne LougoonDianne Lougoon Member Posts: 14
    edited October 2016
    Hi Rav - Has anyone else had any issues with leave loading not calculating since the 1/10/16 patch?
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