Once again can't login...

Kelly HowardKelly Howard Member Posts: 1
edited April 2017 in Accounts Hosted
Why can't we access the system again!!!

Comments

  • Judy SmithJudy Smith Member Posts: 6
    edited December 2016
    That's Strange I am having no problems
  • Jennifer WannJennifer Wann Member Posts: 17
    edited December 2016
    I can't log in either - the dreaded black screen
  • Robert LeeRobert Lee Member Posts: 12 ✭
    edited December 2016
    I am black screen too.. havent been able to access for the last 3 hours
  • Robert LeeRobert Lee Member Posts: 12 ✭
    edited December 2016
    I need to get work done... Why does this occur
  • Kay WilliamsKay Williams Accredited Partner Posts: 8
    edited March 2017
    I've been out since about 3pm.  What's happening support??

  • RavRav Administrator Posts: 9,861 Administrator
    edited February 2017
    Hi folks,

    I'm really sorry to hear that a number of you have been experiencing issues accessing Hosted this evening.

    Can you please advise if the issue persists after closing any active sessions within the control panel and retrying after a logout?
  • Kay WilliamsKay Williams Accredited Partner Posts: 8
    edited March 2017
    Hi Rav, Issue persisted even after re-booting the system however is back working this morning.  Could this have been an issue related to the latest windows update?
  • Robert LeeRobert Lee Member Posts: 12 ✭
    edited December 2016
    Issue persisted even after closing active sessions and restarting the computer.. Did this several times, without any result...I was unable to access Reckon most of the day... Finally, it came good about 9pm
This discussion has been closed.