Share prices not updating, 'none of the requested securities were recognised'

Bruce WatsonBruce Watson Member Posts: 3
edited April 2017 in Accounts Personal Range

I have just upgraded to Personal Plus 2017 from the 2016 version. It installed OK. But the share prices have not downloaded although the currency did. The message on the One Step Update Summary said 'None of the Requested securities were recognised'

But nothing has changed and I manually checked the Codes and they are correct? It's too coincidental that this occurred when PP2017 was installed. I really need a solution quickly!

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