Has the issue of exporting reports to excel been fixed for Reckon Accounts

SueSue Member Posts: 3
edited August 2018 in Accounts Business Range
Reckon Accounts Premier 2016 and Excel 2016 used to be able to export reports directly to Excel with formatting.  Now can only export as CSV and import but with no formatting

Comments

  • LukeLuke Reckon Staff Posts: 281
    edited August 2018
    Hi Sue,

    Thank you for your query.

    What you're experiencing is not something that is an issue with the software itself, it's going to be something in the environment of your PC that is causing this problem.

    Are you finding that the excel option is greyed out? If so, please follow this knowledge base article.

    If you are finding that nothing is happening at all, please follow this knowledge base article.

    I hope this helps.

    Luke.
  • SueSue Member Posts: 3
    edited May 2017
    Thanks Luke, excel option was greyed out so re-installed Office365 and problem is solved.
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