My account is expired. didn't realise the fee was due. How can I renew it online?

MelbabarianMelbabarian Member Posts: 1
edited July 15 in Accounts Hosted
I've got this message saying 'your account is expired' in red.
I didn't know it was due until I saw this message.

I know I can pay it online but without you letting me in to that page I can't renew.

I think you should let us in until we can see 'control panel' so we can pay there.

This is so annoying and stupid.

Comments

  • John GraetzJohn Graetz Member Posts: 1,653 ✭✭✭
    edited July 15
    HI.  One reason why you may not have got your renewal advice is if you have changed your registered email address.  Have you tried logging in to the members area:
                members.reckon.com.au
    John L G
  • ZappyZappy Accredited Partner Posts: 4,708 ✭✭✭
    edited August 2019
    You need to ring customer service 1800RECKON
  • Shayne McNamaraShayne McNamara Member Posts: 51
    edited July 2018
    You are correct though.  The whole Reckon invoicing thing is out of the Ark.  I mean come on guys you are providing an internet based cloud accounting platform and things like being able to access historical invoices (or even an invoice for that matter) , change card details, renew online is just the basics.
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