Very disappointed with the lack of information regarding the 2017 upgrade instructions for Hosted.

Tania LynchTania Lynch Member Posts: 1
edited August 2019 in Accounts Hosted
Very disappointed with the lack of information regarding the 2017 upgrade instructions for Hosted. My staff spent a day and a half trying to get it working despite phone calls to tech support - who were very rude. Not happy.  It took many hours of researching the community help to discover that I had to share the company file after the back up and restore.  Then we discovered that we had to re-do our invoice templates etc.  There has to be an easier way.  Now going to devote my time to researching a better programme.

Comments

  • Big HatBig Hat Accredited Partner Posts: 101
    edited July 2017
    Hi Tania

    Please feel free to call me to discuss your issue as I would be only too pleased to assist

    John Peppas
    Reckon Accredited Partner
    0418 771 971
    [email protected]
  • ZappyZappy Accredited Partner Posts: 4,428 ✭✭✭
    edited August 2019
    Call me any time to discuss. This is not a major issue. At least it shouldnt be. Kevin V Russell t:0407744914
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