Can't find my Reckon File on Reckon Accounts Hosted?

Jonathan HarrisJonathan Harris Member Posts: 3
edited April 11 in Accounts Hosted
I tried to open Reckon Accounts Hosted this morning (in the way I do every morning) and instead of the programme just opening my programme when I pressed the ‘accounts 2016 R2’ it directed me to a different page which asked me to create a new account or open an existing account. If I click on the existing account option it asks me to restore a backup. Can you please advise how I might access my Reckons Accounts Hosted file on your server.

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