Unable to lodge 2017 EMDUPE file on ATO business portal

TRACYTRACY Member Posts: 5
edited July 2017 in Accounts Business Range
Hi there

Can someone please shed some assistance. My client is unable to lodge EMDUPE file on ATO business portal. She has upgraded to latest version R2.

Error msg from portal "Pls contact your software developer. The file size is not a correct multiple of the record length"

Anyone got this error msg before? How to fix it?

Thanks in advance.

Comments

  • RavRav Administrator Posts: 9,801 Administrator
    edited July 2017
    Hi Tracy,

    I've found a KB article relating to that error message, check it out here -

    Error - The file size is not a correct multiple of the record length

  • TRACYTRACY Member Posts: 5
    edited July 2017
    Thanks Rav. It works.

    Can you please confirm the EMDUPE file....that does include annual payg summary & all employee summaries when it's transfer to the ATO?


  • John GJohn G Reckon Staff Posts: 2,283 ✭✭
    edited July 2017
    Hello Tracy,

    Yes, the EmpDup file is the Payment Summary Annual Report, reporting your INB and ETP payment summaries you issued to your employees for the last financial year.  

    regards,
    John.
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