Payslip issue (Reckon Premier 2017/18)

AntoniaAntonia Member Posts: 1
edited August 2019 in Accounts Business Range
Hi, I sent out payslips yesterday as per normal but about 10% of employees for some reason received their payslip as a winmail.dat file and were unable to open. Has anyone experienced this issue and how do I avoid this happening again. Thank you in advance for any help on this.

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