Payslips Not emailing - Spooling
Karina_9242901
Member Posts: 19 ✭
Hi
I am trying to email weekly payslips out, and have come across after i "Select payslips to email" and when "select forms to send' there is no forms to send in the spool. I can email Invoices/Remittances successfully. We use MS Office Exchange, and preferences are set up as "Outlook". I have also rebuild and verified data file, but this still didn't fix my problem.
So I am hoping for some ideas on this please.
I am trying to email weekly payslips out, and have come across after i "Select payslips to email" and when "select forms to send' there is no forms to send in the spool. I can email Invoices/Remittances successfully. We use MS Office Exchange, and preferences are set up as "Outlook". I have also rebuild and verified data file, but this still didn't fix my problem.
So I am hoping for some ideas on this please.
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Comments
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Hi Karina,
I think this KB might help you out -
Send Forms list is blank and there are no Payment Summaries to email.
Unfortunately, you may need to do this a number of times in order to clear the corruption.
Let me know how you get onℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
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