No email failure notification

Ron MartinRon Martin Member Posts: 2
edited August 2019 in Accounts Hosted
Does anyone know how I can be sure that my customers have received their emailed invoices, I have had an occasional one set with an incorrect email address but have no way of knowing that the customer has not receiver the email

Comments

  • RavRav Administrator Posts: 10,928 Administrator
    edited August 2019
    Hi Ron, At this stage, Reckon Accounts Hosted does not possess this functionality. There are plans in the pipeline to implement a similar email experience as Reckon One into the Accounts Hosted solution in future. Some users have found CC-ing themselves into outbound emails as a workaround of keeping track of emails. Appreciate it's not ideal however.
  • ZappyZappy Accredited Partner Posts: 4,695 ✭✭✭
    edited October 2017
    Rav its been at this stage for three years. When is the next stage? Ccing is NOT a aubstitute. It tells you NOTHING about the recipient. You should not be suggesting it. Thank you
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