Hi, i am using accounts hosted and am trying to email a report as excel but nothing is happening, pl

Lynn Campbell
Lynn Campbell Member Posts: 10 ✭
edited July 2020 in Accounts Hosted

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,101 Community Manager Community Manager
    edited July 2020
    Hi Lynn,

    The email window may have populated in the background which is why it may look like nothing is happening. Try another email and then press & hold down the ALT key and at the same time press the Page Up button. This will bring any hidden windows to the foreground.

    Let me know if that helps
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  • Lynn Campbell
    Lynn Campbell Member Posts: 10 ✭
    edited October 2017
    Hi Rav

    It won't even bring up the little box to enter email address and no it isn't hidden.
  • Lynn Campbell
    Lynn Campbell Member Posts: 10 ✭
    edited October 2017
    Can email PDF just not excel

  • Linda ABC
    Linda ABC Accredited Partner Posts: 1,131 Accredited Partner Accredited Partner
    edited October 2017
    try closing the datafile and opening it again - this happens to me sometime if I have been working in the file a long time and had lots of windows/reports open - instead of the email it brings up some random other report - just restart and all good.
  • Jacqui Allen
    Jacqui Allen Member Posts: 238 ✭✭
    edited November 2017
    Have you tried to export and download from there?

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