Super Guarantee

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Jo Armstrong
Jo Armstrong Member Posts: 16 ✭
edited July 2018 in Reckon One
Trying to add super guarantee. I'm in the pay run > company summary > Pay item, rate and super fund are all there but Quantity and employee are greyed out and not selectable. What step have I missed? PS it would be great to be able to add a screenshot...

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  • Rav
    Rav Administrator, Reckon Staff Posts: 15,392 Community Manager Community Manager
    edited December 2017
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    Hi there Jo,
    You can add a screenshot by using the camera icon in the forum reply field (example screenshot below)

    image

    If you can add one to give us a better idea of the issue & what you're seeing that would be great.

    Cheers
    Rav
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  • Jo Armstrong
    Jo Armstrong Member Posts: 16 ✭
    edited December 2017
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    Thanks Rav



    image
  • Sharlene Khor
    Sharlene Khor Member Posts: 1 ✭
    edited July 2018
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    Has this issue been resolved yet? I am having a similar issue but no Pay Items will pop up when I press the Pay Item arrow. I have checked and the Super guarantee pay item is Active.
  • Jo Armstrong
    Jo Armstrong Member Posts: 16 ✭
    edited July 2018
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    Hi Sharlene. I'm quite new to all this too but have you entered super fund details in the Super funds tab?


    image
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