Why can I no longer download my invoices?

Sharon WilkinsSharon Wilkins Member Posts: 2
edited April 2018 in Accounts Hosted
Why can I no longer download my invoices? I go to print and it says its building the report but then it goes straight to printer. It used to display the invoice and I would download it from there.  Where has the download option disappeared to? and how do I get it back.  I want to download invoices!!!!

Comments

  • JennyJenny Member Posts: 7
    edited April 2018
    Hi Sharon
    Since the update a few things have disappeared or changed.  This is one of them.
    We are doing the following:

    File
    Save as a PDF
    My Live Q
    Create a new Folder - Downloads
    Save into this folder
    Use the red circle - which has the tool box on it.
    Expand and use the down load tool.
    Find the folder in the Q Drive - Downloads
    Find the PDF that was saved and open it.
    You should now be able to find this in your downloads folder (mine sits on my task bar) on your computer.

    Hope this helps - bit long winded now.
    Maybe someone can suggest a quicker way but this is how we are doing it currently.
    Jenny
  • Sharon WilkinsSharon Wilkins Member Posts: 2
    edited April 2018
    This is just going to take too long and is not a usable solution for us.
  • JennyJenny Member Posts: 7
    edited January 2018
    Try using internet explorer browser - seems to be more options when you print.
    There are options "to save/save as"

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