User access issues with Trial Reckon Accounts Hosted Online

SamSam Member Posts: 5
edited August 2019 in Accounts Hosted
We are trialing Reckon online and our payroll user cannot access employee payroll information even though they have full user access? would it be because it's only a trial?

Comments

  • ZappyZappy Accredited Partner Posts: 4,708 ✭✭✭
    edited August 2019
    No. Have you set the user up with full access?
  • SamSam Member Posts: 5
    edited February 2018
    Yep sure did, it's really strange?
  • SamSam Member Posts: 5
    edited February 2018
    image
  • SamSam Member Posts: 5
    edited February 2018
    image
  • SamSam Member Posts: 5
    edited February 2018
    All sorted - It was the "Centres" section where full access wasn't selected in the Employees Centre.

  • ZappyZappy Accredited Partner Posts: 4,708 ✭✭✭
    edited February 2018
    Yeah great. Easy fix then
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