Is Reckon Down?

A Balancing ActA Balancing Act Member Posts: 99
edited September 9 in Accounts Hosted
I keep asking this one... if the system is down, please before doing anything else, it would be great if you could upload a note onto the Home page on the community, so that we know you are working on it.  

It's wages day and I've been kicked out of RAH (NZ) halfway through my work.  Can't get back on.  

Comments

  • RavRav Administrator Posts: 11,107 Administrator
    edited February 2018
    Hi Balancing Act,

    I've just tested access to Reckon Accounts Hosted and was able to get in immediately however I've just seen from the devs that they are currently looking into performance issues on a single file server right now.

    As mentioned previously, if there are widespread issues or outages communication is created on the Community once it is confirmed and I'll doing so for this as well.

    Will update you with more info.

    Thanks
    Rav
  • Toni DavisToni Davis Member Posts: 1
    edited February 2018
    Yes, we are having problems as well. No one in our building can access. 
  • PaulaPaula Member Posts: 8
    edited February 2018
    We also have all been thrown out.
  • Motor Bike legendMotor Bike legend Member Posts: 1
    edited February 2018

    I am having access problems too


  • RavRav Administrator Posts: 11,107 Administrator
    edited February 2018
    Hi all,
    We're really sorry about the current issue affecting some Hosted users. We're working on this as we speak. Please keep an eye on this thread for further updates -

    Reckon Accounts Hosted - Login issue (20 February 2018)

This discussion has been closed.