Reckon Accounts Premier 2018 - Warning (pop up message) when exiting

Cindi LouCindi Lou Member Posts: 10
edited July 2018 in Accounts Business Range
Hi all

Currently receiving this pop-up box when I exit Reckon.


Two computers share this file windows 10 (me) and Win 8 PC.

Any assistance to getting rid of this would be great! 


  • RavRav Administrator Posts: 10,942 Administrator
    edited June 2018
    Hi Cindi,

    I've found a KB for that particular error message but it refers more to it appearing when printing rather than when exiting the program, however perhaps it might be worth checking out and trying nonetheless.

    Warning: The file you specified cannot be opened. The Windows error is: The file exists.
  • Cindi LouCindi Lou Member Posts: 10
    edited June 2018
    Hi Rav - thanks for the link.

    I used another solution which was to change UAC setting.

    Somehow between changing UAC settings and shutting down PC twice - pop up window disappeared.

    Will keep your link for the future, in case pop up appearing had to do with the printer rather than UAC settings.

    Cheers, Cindi.

    PS How do I mark this an "answered"? :) 
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