Payroll Premier 14/15. During pay run will only process 50% of employees and then freezes. Have to d

Kieran GaffneyKieran Gaffney Member Posts: 3
edited April 11 in Payroll Premier
Payroll Premier 14/15. During pay run will only process 50% of employees and then freezes. Have to delete Q Company TPS restore and enter data again. Any suggestions

Comments

  • ZappyZappy Accredited Partner Posts: 4,428 ✭✭✭
    edited August 2019
    Have you tried reinstaling the software? Payroll Premier was always a bit flakey. I havent used it for years. And I havent sold it for even longer.
  • Kieran GaffneyKieran Gaffney Member Posts: 3
    edited June 2018
    Thanks Kevin
    No I haven't but I will this week prior to my pay run.
    Thanks for the tip.
  • Kieran GaffneyKieran Gaffney Member Posts: 3
    edited June 2018
    Hi Kevin,
    Prior to today's pay run, I uninstalled payroll and reinstalled software as you suggested.
    For the first time in months the pay run processed 100 % without crashing.
    Lets hope this continues. Thanks for your assistance
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