Trying to install Reckon Accounts Desktop Trial on Windows 10 but install keeps failing
Keith Mackay
Member Posts: 4 ✭
Trying to install Reckon Accounts Desktop Trial on Windows 10 but install keeps failing. I have disabled anti-virus and tried installing as administrator (although i am logged as admin). Help please, i really need to trial this before eoy.
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Comments
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Keith
IS there any error code/message? Perhaps a message in the Event Viewer of Win10 ? I assume you have plenty of disk space, and that you've got a decent download of the trial software (sometimes downloading can corrupt - so try to fetch again).
See if you can explain the screens that you see, up to the point of failure.
Gary0 -
Popup just says Installation was interrupted before it could be completed. Tried a fresh download, just in case. Put trial key in, installs MS Runtime Library-Payment Services Requirements, flicks through a couple of popups very quickly to Installation was terminated before reckon could be installed...0
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Ok turns out the print spooler needed to be stopped and restarted,1
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