Kerrie CarrKerrie Carr Member Posts: 1
edited February 2019 in Accounts Business Range
I have paid our annual subscription but have not received the reactivation details, Whats going on ?


  • Orkun EvrenOrkun Evren Member Posts: 92
    edited February 2019
    Kerrie, I don't imagine yours would be any different but with ours I pay the renewal and just go to refresh licence in the software and it is all automatic. Unless the subscription has run out of course. 

  • RavRav Administrator Posts: 10,783 Administrator
    edited June 2018
    Hi Kerrie,
    If this hasn't been sorted already, there's some info on how to reactivate your software here -

    How do I reactivate my software?
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