STP new pay event Vs update

tjoseph
tjoseph Member Posts: 29 Novice Member Novice Member
edited June 2020 in Reckon Accounts (Desktop)
Hi,

We successfully uploaded our first pay event for July into GovConnect. We now have a new staff member joining us so i need to process a pay for her. When it comes to uploading in GovConnect is it considered a New Pay event, even though its for the same time period as the previously uploaded event?

Thanks, 
Tam

Comments

  • Linda ABC
    Linda ABC Accredited Partner Posts: 1,133 Accredited Partner Accredited Partner
    edited June 2020
    Tam I believe if its a new payment date then its a new pay event.
  • tjoseph
    tjoseph Member Posts: 29 Novice Member Novice Member
    edited August 2018
    Hi Linda,  thanks! 

    If it was the same payment date - but say, for example an employee was missed and so you are just uploading there pay - would it still be a new pay event? or are you meant to re-upload with everyone in it? 


  • Rav
    Rav Administrator, Reckon Staff Posts: 16,735 Reckon Community Manager Community Manager
    edited July 2018
    That scenario would be a Update Event.

    Update Event


  • Linda ABC
    Linda ABC Accredited Partner Posts: 1,133 Accredited Partner Accredited Partner
    edited June 2020
    The advice from Reckon is - new payment date (the physical date you processed it, not what you enter to Reckon) - then new pay event... if the date you paid it is the same date (ie some hours later) - then it would be an update event - where you select just that employee...
    Have a look here https://help.reckon.com/reckon-accounts/payroll/single-touch-payroll/pay-event for further info...
  • tjoseph
    tjoseph Member Posts: 29 Novice Member Novice Member
    edited July 2018
    Hi Rav, to clarify do you do an update Event with everyone or just and update Event with the employee that was missed?
  • Rav
    Rav Administrator, Reckon Staff Posts: 16,735 Reckon Community Manager Community Manager
    edited July 2018
    Hi Tam,
    As Linda mentioned below, the update event will be just for that particular employee.
  • wildernest
    wildernest Member Posts: 1 Novice Member Novice Member
    edited August 2018
    Hi Rav, 

    Just a quick question on that. When you do an Update event is there a flag that indicates that the submission is an Update and not a normal submission?
  • Rav
    Rav Administrator, Reckon Staff Posts: 16,735 Reckon Community Manager Community Manager
    edited August 2018
    Hi wildernest,
    If you need to do an Update Event, ensure that you select that option prior to exporting your STP file from your Reckon accounting program. There will be a 'flag' so to speak generated within the JSON export file that specifies that its a Update Event which GovConnect will recognise and read. (Please do not make any modifications to the JSON file)

    Also, when you're uploading the file to GovConnect, be sure to select the Update Event option.
  • Deana Salvarinov
    Deana Salvarinov Member Posts: 6 Novice Member Novice Member
    edited September 2019

    Hi, I have placed 2 pay runs for the same pay date but was meant to update event as I made an error in one of the pay runs.  How can I delete the incorrect payrun with the ato stp.  Both are appearing on the portal.  I only want the correct one there.
  • Rachel Dargie
    Rachel Dargie Member Posts: 3 Novice Member Novice Member
    edited April 2020
    I have the same problem, can anyone help?

  • Merlin
    Merlin Member Posts: 1 Novice Member Novice Member

    Whether a full file replacement or adjusting someone's pay, I have also found this process a little unclear. it's easy to make a mistake and it seems we don't find out if we have done it correctly or incorrectly until it is too late ...

    Perhaps there should be an option to delete an incorrect pay run. I also tried to replace a file, but don't know if it was done correctly as there are still two siting there for the same date.

  • Kris_Williams
    Kris_Williams Member Posts: 3,761 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    I occasionally check the totals in GovConnect with the totals in my payroll program to make sure all is correct

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,856 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    @Merlin Unfortunately, the inability to delete a lodged submission is the ATO's requirement so it's not something the software providers are permitted to enable.

    FYI - All STP submissions are date & time-stamped (on the ATO's side) so the latest-dated submission will always be treated as "current" 🙂

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

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    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)