Why is the Final Event column showing ‘No’ for my terminated employee(s) in Reckon GovConnect STP?

RavRav Administrator Posts: 9,801 Administrator
Why is the Final Event column showing ‘No’ for my terminated employee(s) in Reckon GovConnect STP when I upload an Update Event?

Check out our KB article for more info on this -

Final Event column showing ‘No’ for my terminated employee(s) in Reckon GovConnect STP when I upload an Update Event

Comments

  • RavRav Administrator Posts: 9,801 Administrator
    edited July 2018
     
  • Felicity VanFelicity Van Member Posts: 85
    edited October 2018
    Hi Rav,

    I've read the KB article & I think this relates to an issue I am having.  However, I'm after clarification.

    I need to update the event for 1 terminated employee.  He was in a normal pay run that was uploaded to STP portal & then later that day I was notified that he was finishing up & that I was to process his termination pay (same pay date as the normal pay run).  

    Do I need to just select this one individual or do I select everyone that was paid that day & then tick Update event & Final event?

    Thanks!
    Felicity
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