STP ERROR MESSAGE- Phone Numbers

DaveDave Member Posts: 6
edited August 2018 in Payroll Premier
 When attempting to upload STP file I am continuing to receive this error message-   instance.EmployeeData[35].Detail.PhoneNumber is not any of [subschema 0],[subschema 1]. I have made sure there are no gaps between all phone numbers with no change in error.

Comments

  • RavRav Administrator Posts: 9,792 Administrator
    edited July 2018
    Hi Dave,
    A message like that usually means that the 36th employee (and possibly others) in the STP list needs attention in regard to the phone number field, make sure there are no brackets, dashes or other special characters or leading/trailing spaces before or after the phone number.

    Are you able review this?
  • DaveDave Member Posts: 6
    edited July 2018
    Thanks Rav that was exactly the problem. 
Sign In or Register to comment.