Payroll Premier - Date Paid vs Pay Ending Date

Belinda_8323426
Belinda_8323426 Member Posts: 37
edited July 2018 in Payroll Premier
I have an issue with the first pay run performed in Payroll Premier.

Within each employees pay history, the 'Pay Ending Date' and the 'Date Paid' information is swapped on the Pay Slips and all other reports.

Therefore it appears to me that maybe the field links are set incorrectly.

To fudge the reports and payslips I had to put the actual date paid into the 'Pay Ending Date' cell (ie date paid is 15th July 2018) and the last date of the pay run into the 'Date Paid' cell (ie pay ending date is 31 July 2018).

However, obviously when you look at each pay history it is showing incorrect information which is not going to be acceptable going forward.

Therefore, my big query is what happens when I go to upload my STP data?  The dates won't be correct on the files will they?  This will cause mass confusion at the ATO if they check against our records?  We are physically paying wages on 15th July, however the ATO will think we are paying them on 31st July.

Has anyone else had this issue?  Please help!

Comments

  • Belinda_8323426
    Belinda_8323426 Member Posts: 37
    edited July 2018
    If there was a way I could send you a screen shot I would be able to explain it better.It is completely weird and has been baffled.
  • Rav
    Rav Administrator, Reckon Staff Posts: 15,190 Community Manager Community Manager
    edited July 2018
    Hey Belinda,
    A screenshot would be great and I can use it to feed this case to our devs to take a closer look at.

    Use the camera icon in the forum reply box to add a screenshot.image



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  • Belinda_8323426
    Belinda_8323426 Member Posts: 37
    edited July 2018
    image
  • Belinda_8323426
    Belinda_8323426 Member Posts: 37
    edited July 2018
    So in other words, the calendars are linking to the wrong cells.
  • Tanya Briggs
    Tanya Briggs Accredited Partner Posts: 75 Accredited Partner Accredited Partner
    edited July 2018
    have you checked your preferences for the setting to report by Date Paid Vs Pay ending date?  It may have been switched during preparation of the Payment summaries and not changed back.  It is usually set to Pay Ending Date and changed to Date Paid for payment summary prep.

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,190 Community Manager Community Manager
    edited July 2018
    Hi Belinda,
    Thanks for this, can I ask one more thing can you please take a look at the 'Preserve Employee Dates' setting in the Advanced tab when creating a payrun as it could be related to this.

    Please let me know


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