$1200 Victorian Government rebate with approved Reckon software solutions. CLICK HERE FOR MORE INFO.

My payslips will not email since upgrade? Where can I check settings etc. I am using Outlook with

Leanne KendrickLeanne Kendrick Member Posts: 6
edited October 2018 in Payroll Premier


  • Nicky WrayNicky Wray Member Posts: 71
    edited October 2018
    I had the same problem. Someone on the Community suggested closing outlook and then emailing the slips. It worked. Good luck
  • Leanne KendrickLeanne Kendrick Member Posts: 6
    edited July 2018
    Thanks Nicky
  • Katrina StubbsKatrina Stubbs Member Posts: 32
    edited July 2018
    Hi Leanne
    What I found with mine was that because I had to change company name in the "Company Information" tab, there were too many characters. eg ABC123456ABC Pty Ltd.
    My way around it is when emailing change company name to ABC123, as it only works when the characters are short - then email.
    Just don't forget to change it back after emailing.
    Painful I know, this "single touch" is not single touch. 
    Give it a go - hope it helps 
Sign In or Register to comment.