First payslip in Payroll Premier 18-19 doesn't send

KylieKylie Member Posts: 65
edited August 2018 in Payroll Premier
Have just noticed that when we email payslips the first person on the list their payslip doesn't send comes up with email failed message then it goes and sends the rest. Is anyone else having this drama?


  • Leanne KendrickLeanne Kendrick Member Posts: 6
    edited August 2018
    I have found if I actually close email (outlook) and send it is not a problem, then when you reopen all have been sent!!
  • KylieKylie Member Posts: 65
    edited August 2018
    Thanks but, i know the trick with having outlook closed now and they do send but just not the first one. It doesn't go through. I only noticed as the employee kept saying they didn't recieve their payslip 3 wks in a row.
  • KerryKerry Member Posts: 3
    edited August 2018
    Thanks, I have tried several times to email the payslips, took the advice to close Outlook and email the payslips  - it now seems to work>
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