Reckon Accounts Hosted 2018 R2 - Trail balance/Reports - *overflow* error

[Deleted User]
[Deleted User] Posts: 2 Novice Member Novice Member
edited October 2024 in Accounts Hosted

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  • Charley
    Charley Member Posts: 552 Reckon Star Reckon Star
    edited January 2020
  • [Deleted User]
    [Deleted User] Posts: 2 Novice Member Novice Member
    edited July 2020
  • John Graetz
    John Graetz Member Posts: 1,663 Reckon Star Reckon Star
    edited August 2018

    Willem.  A similar problem existed a few years ago, possibly more than four, where the limit per transaction was just under $20M.  Thankfully, it eventually changed.  I am aware of the issue that Charles talks about and the way in which to fix that.  But I agree with you that this is a totally different matter and one which it seems needs fixing in the programming.  In my case, the problem was with receipting of government grants.  Based on my earlier experience, it does seem that there is a limitation to the number of characters being displayed, which is causing this problem to occur.  If that is correct, the only ones who can fix it is Reckon.  Good luck in your persistence.
    John L G
  • [Deleted User]
    [Deleted User] Posts: 2 Novice Member Novice Member
    edited August 2018

    Thanks John, the account limit is 4,294,967,296 (very odd number) which Reckon has allowed to exist since 2012 which is disappointing. But will keep on pushing back and see if I can get this addressed
  • John Graetz
    John Graetz Member Posts: 1,663 Reckon Star Reckon Star
    edited August 2018

    Agree that this is a very strange number.  But, that is not inconsistent with the error which occurred just below $20M which deed not seem to have any relevance at all.  However, it is obviously a computer generated matter because that number just happens to be 4 to the power of 15.  I started that exercise off by dividing by 8 and eventually got left with 4.
    John L G
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