Exporting to Excel

Kendall CardwellKendall Cardwell Member Posts: 1
edited August 2018 in Accounts Hosted
I am unable to export a file to Excel.  It was working 5 mins ago,but now it is not!  I get an error message saying "Excel could not open the data file".  I am using XLS as the file extension.


  • LukeLuke Reckon Staff Posts: 281
    edited August 2018
    Hi Kendall,

    Thanks for your query.

    Usually when this occurs, it's due to a faulty Hosted session. Please go to File > Exit. Then Launch Accounts again and try exporting to Excel again.

    Hope this helps.

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