INVOICE SECTION WAS DOWN

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Rachel Zhong
Rachel Zhong Member Posts: 10
edited September 2018 in Reckon One
I have two accounts with Reckon One. My staff reported me the invoice section was down and they can't access any invoices information. Please urgently get it fixed asap. Thanks.

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  • Qwerty
    Qwerty Member Posts: 261
    edited August 2018
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    Hi Rachael,

    To resolve this issue, for each applicable book, go to the settings (cog icon top right of screen) > Money in & click the save button on that page. Doing this will fix your empty invoice list.
  • Rachel Zhong
    Rachel Zhong Member Posts: 10
    edited August 2018
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    Thank you sooooo much. It works perfectly. All good now. : )