Changing a Bill

Emma WhiteEmma White Member Posts: 23
edited August 2019 in Accounts Hosted
I am trying to amend a bill to change to be allocated to a job and three times now it has crashed Reckon, screen shot of error message attached.  Any help would be appreciatedimage 

Comments

  • ZappyZappy Accredited Partner Posts: 4,460 ✭✭✭
    edited August 2019
    Yup, you need to rebuild the file. Run it up the flag pole and let me know how you go.

    Kevin t:0407744914
  • LukeLuke Moderator, Reckon Staff Posts: 281 Moderator
    edited August 2019
    Hi Emma,

    Just to add to Kevin's comment, this bill has become corrupted and thus why it keeps crashing.

    We would first recommend that you complete a rebuild (File > Utilities > Rebuild Data).

    If this does not fix your issue, you would need to delete the bill from the register and then enter it again. To do this, open your chart of accounts > double-click on the account that the bill relates to > find the bill in the register and click on it once > press Ctrl + D to delete it. Then re-enter the bill.

    Hope this helps.

    Luke.
  • ZappyZappy Accredited Partner Posts: 4,460 ✭✭✭
    edited November 2018
    Top work Luke. I was in a hurry I left that step off
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