Why is the customer balance owing different to the sum of invoices less payments

DebDeb Member Posts: 27
edited September 2019 in Accounts Business Range
Why is the customer balance owing different to the sum of invoices less payments?  The transaction history for the customer shows all invoices and payments received.  If you manually add up all the invoices and then manually add up all the payments received, the difference is $1320, but in the customer window the balance owing for the customer is $495.  What the??!!

Comments

  • Acctd4Acctd4 Accredited Partner Posts: 842 ✭✭✭
    edited September 2019
    Hi Deb

    Check that your transaction history display is set to show/filter by/date "All" as this is an ongoing running balance.

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    Reckon Accredited Partner (AP) Bookkeeper * Regd BAS Agent (No: 92314 015) *

    ICB-Certified Bookkeeper * Seasonal Tax Consultant since 2003

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    0422 886 003

    [email protected]

    https://www.accounted4bs.com/

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