Adjustment note allocation

CassieCassie Member Posts: 5
edited September 2019 in Accounts Business Range
Hi, I have a customer that had a credit note issued in 2016 for $4,108.50. This credit has now been applied to various invoices totalling $4,163.54. How is it possible to apply more than the original credit was for? I am on Reckon Account Premier Edition 2017


  • Acctd4Acctd4 Accredited Partner Posts: 891 ✭✭✭
    edited September 2019
    Hi Cassie

    Have a look at the History on the Credit Note to determine its allocation.  It may be that a payment was partially allocated against the remaining balance ?

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    Reckon Accredited Partner (AP) Bookkeeper * Regd BAS Agent (No: 92314 015) *

    ICB-Certified Bookkeeper * Seasonal Tax Consultant since 2003

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    0422 886 003

    [email protected]

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