hosted-connectv82.reckon.com is currently unable to handle this request. HTTP ERROR 500

Peter DarrellPeter Darrell Member Posts: 18
edited October 2019 in Accounts Hosted
Printing response: 

hosted-connectv82.reckon.com is currently unable to handle this request.

HTTP ERROR 500

Logged in logged out, cleared cache and still happening; Tested on other computers and different accounts same problem.

Who do I speak with about my account this camels back has broken.

Comments

  • RavRav Administrator Posts: 9,871 Administrator
    edited December 2018
    Hi Peter,
    Can you please check if there are any active sessions listed in the Hosted control panel.
    If there are, end them by clicking the 'Log off user' option in the respective session then logout, ensure that you use the logout option in the top right corner.

    Close your browser and then try again after 3-5 minutes. 

    You've cleared your browser cache which is good, in most cases this should have moved you past this error response.

    If you're still having trouble after the above, please give us a buzz 1300 799 150 so we can get our technical support team on the case.
  • JO-ANNEJO-ANNE Member Posts: 196
    edited July 2019
    yep having same problem
    "this page isn't working

    hosted - connectv82.reckon.com is currently unable to handle this request.

    come on guys, get is sorted......It's not good
  • Jeffrey FazalJeffrey Fazal Member Posts: 14
    edited December 2018
    Same issue. Manage to get it working temoporarily by loggging out all users and switching to Firefox (from Chrome).
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