Cannot log in to reckon accounts hosted

Mike NashMike Nash Member Posts: 16
edited February 2019 in Accounts Hosted
Im getting an error, again logging into Reckon Accounts Hosted...

XML Parsing Error: no root element found
Location: https://hosted-connectv82.reckon.com/EricomXML/AccessNowSso.aspx
Line Number 1, Column 1:

Comments

  • RavRav Administrator Posts: 10,790 Administrator
    edited February 2019
    Hi Mike,
    Just tested logging into Hosted services and seemed to be ok for me on Google Chrome.

    Which browser are you using? 
    Can you please try an alternative browser and confirm if you encounter the same error?
  • gazza73gazza73 Accredited Partner Posts: 1,438 ✭✭
    edited February 2019
    OK here.   Same here on google chrome.
  • Mike NashMike Nash Member Posts: 16
    edited February 2019
    I tried on firefox initially. Several times (and it worked a few times yesterday).

    Just tried on chrome - first attempt crashed. Second attempt it let me in after 30 seconds.
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