Lack of Apps for Reckon Hosted
Is it just me or does it seem that Reckon Accounts Hosted has become the poor cousin to Reckon One. Don't get me wrong RAH on certain levels is a very good product, but sometimes it feels like it performs like a sports car with a flat tyre and there is no pit crew to help out. Just a few additions and adjustments would make it easily the best package on the market. However Reckon seems so fixated with keeping up with Xero that it has completely dropped the ball with RAH. Many of my clients want to be able to do invoicing through their smart phone but are unable to do so. I have been advised to switch them to R1 but is lacks many of the features of RAH and this feels like a bit of a fob off. Its interesting to note that the annual fee for RAH increased a while back but there has been zero investment in making RAH more accessible through smart phone technology. Also printing is still soooo very time consuming with taking anywhere between 15 - 30 seconds to print one invoice. Its more time efficient to download the RAH data file and do any invoicing in RA Desktop which clients should not have to do. Does Reckon have any plans to improve RAH to make it more efficient and effective for its users by linking it with Smart Phone technology? Also when is the lengthy printing issue going to be fixed?