Cut and paste from RA Hosted

JO-ANNEJO-ANNE Member Posts: 196
edited July 2019 in Accounts Hosted
Up until about a week ago, I have been able to cut and paste from RA Hosted. However, now it is not functioning properly. Having to do it a couple of times. Has there been changes made so now it's not possible

Comments

  • RavRav Administrator Posts: 10,906 Administrator
    edited March 2019
    There haven't been any changes made from our end.
    Which browser are you using? Have you checked any other browsers?
    Does the same thing occur if you exit your file in full (File > Exit), log off the session & service and retry after a couple of minutes?
  • JO-ANNEJO-ANNE Member Posts: 196
    edited July 2019
    I am using google. The whole program freezes. I am logged in as admin and am not able to perform tasks, like using memorised transactions, enter suppliers invoices
  • JO-ANNEJO-ANNE Member Posts: 196
    edited July 2019
    yes we log off several times a day, logging off remote connections and log back in, still the same problem. I did a rebuild last week and it has made no difference
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