Lodge final payroll info for 2019

Peter_8251866

Hi, we have completed 2019 pay year, i have printed and emailed PAYG payment summaries. we are still using 2018R2. I need to supply the empdupe file to ATO, then update to 2019R2 and start on STP process for payroll tomorrow.

i cannot find any help process on this, some info suggests i need to update to 2019R2 first, this is not consistent with previous years. Reckon help not available due to "Too Busy".

Could someone please assist with a detailed process

Rav

Peter_8251866

Bruce

You are correct - GovConnect has vanished from Hosted so you have lodge EMPDUPE separately.  If you are a BAS or Tax Agent you can do this via the Portal.  (Don't know the answer to your question about doing it from 2019R2)

Linda ABC

Even though you havent used STP for the last financial year - there is nothing wrong with lodging a year end STP file for the year ended 30.06.19 using the 2019 R2 version - probably simpler than trying to lodge the empdupe file?  Just dont do both - do one or the other.

Peter_8251866

Thank you

Susan Shaw

I have 2 company files in Reckon. They have the same legal name, with the same ABN, except 1 has the addition of a branch number. When I submitted the Final Pay for each, I see that the portal has one software ID whereas before there were 2 different software ID under company information. Anyway, I have entered this ID into the ATO Portal. The first company submitted has been a success, but the second has an error status and clicking on the ATO reason shows ATO sent the poll response but the service failed to deserialize it. I have tried uploading the file for the second company again but it's not loading after selecting update a previously completed ATO submission or finalise year, although a bar across the top of the portal shows success, but the file has not uploaded so it's not a success. I also notice the first file submitted had remained pending for a couple of days when I entered the portal the second time, only then did it became a success on submitting the second file for the first time. I would appreciate some help to sort this problem of not being able to Finalise the Pay fo the second company.

Susan Shaw

I have 2 company files in Reckon. They have the same legal name, with the same ABN, except 1 has the addition of a branch number. When I submitted the Final Pay for each, I see that the portal has one software ID whereas before there were 2 different software ID under company information. Anyway, I have entered this ID into the ATO Portal. The first company submitted has been a success, but the second has an error status and clicking on the ATO reason shows ATO sent the poll response but the service failed to deserialize it. I have tried uploading the file for the second company again but it's not loading after selecting update a previously completed ATO submission or finalise year, although a bar across the top of the portal shows success, but the file has not uploaded so it's not a success. I also notice the first file submitted had remained pending for a couple of days when I entered the portal the second time, only then did it became a success on submitting the second file for the first time. I would appreciate some help to sort this problem of not being able to Finalise the Pay fo the second company.

Linda ABC

Susan, I think you might need some specialist help with this one - how about tomorrow you contact one of our accredited partners https://partnersearch.reckon.com/ and they can get in touch with Partner Tech support and help you sort this out?