Reckon STP app asking me to register ID with ATO again.

MarionMarion Member Posts: 5
edited July 2019 in Single Touch Payroll App
Even though I have already registered my software ID, the app is telling me I have to do it again when I went to do the payroll for the new financial year.  Is this something I have to do each new year?  Also, the ATO hasn't processed last week's pay run?


  • RavRav Administrator Posts: 9,786 Administrator
    edited July 2019
    Hi Marion,
    If you've already registered your Software ID with the ATO and had successful submissions then no you will not need to do this again.

    Tick the 'I have notified the ATO' checkbox and then the 'Done' button.
    Please also check you have the latest update of the app installed by checking if there are any updates in your App Store/Google Play.
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