Duplicate pay run after editing pay run

Options
Karleen Luximon
Karleen Luximon Member Posts: 7
edited April 2020 in Reckon One
Hi,
I've edited a pay run that i paid already but havent submitted to the ATO yet because i had a super issue. I have fixed the super issue but when i process the new pay run, it created a duplicate payrun. I've tried to delete one of the payruns but i get an error message. How can I fix this?

Comments

  • Naomi Kohler
    Naomi Kohler Member Posts: 15
    edited July 2019
    Options
    This happened to me several times, the only advice from Reckon was to delete the payrun and re-enter it again. Incredible unstable & frustrating
  • Karleen Luximon
    Karleen Luximon Member Posts: 7
    edited July 2019
    Options
    It wont even let me delete them. I keep on getting an error message
    • Pay runs , and : ErrorCode occurred on trying to delete the payrun'
  • Jodie_6714501
    Jodie_6714501 Member Posts: 8
    edited April 2020
    Options
    Did you get a solution to this, as I am experiencing same issue