STP APP ISSUES
Hi, After downloading the STP app and registering the software ID, I sent the first YTD pay run, it did say the pay run was a success, which included 3 weeks of pay on July 20th. I did the second weekly pay run a week later on July 27th, it was pending and the next day it went through. (success). I called the ATO to check if every thing is in order, they say they have only received the 2nd pay run and not the first YTD pay run.. In your app the pay summary for the employee registered, it shows the full amount of both pay runs. Why is the first run not showing with the ATO, how do I resend with out doubling up. please help .