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Hi I’ve installed reckon app on iPhone 7 software 12.4.1 & it freezes after review employees anythin

david cooperdavid cooper Member Posts: 2
edited September 2019 in Single Touch Payroll App

Comments

  • RavRav Administrator Posts: 10,726 Administrator
    edited September 2019
    Hi David,
    Do you have the latest version of the app installed? (v1.6.0).

    Could you try closing the app in full ie. swipe it away from your running apps and then retrying.

    If you're still not having any joy, can you please uninstall the app and then reinstall.

    Either way, let me know how you get on.
  • david cooperdavid cooper Member Posts: 2
    edited September 2019
    Hi rav deleted & reinstalled v1.6 same problem I log in Get to add all employees push looks good continue Then get frozen screen
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