DATA RECOVERY: How to find the company file location on Reckon Payroll Premier


Your Reckon Payroll Premier data file set would be comprised of
multiple files with the same name with different file extensions.
<Filename>.<file extension>
Example file names:
My Company File.QPW
– this is the main data file component which you need to send us
– the main data file component may also appear named My Company File without the QPW file extension
My Company File.QPB – this is a user created company backup file
My Company File.CMP – this is a company backup supplementary file
My Company File.INI – this is a company backup configuration file
My Company File.001 – this is a backup file created after a pay run
My Company File.002 – this is a backup file created after a pay run
My Company File.003 – this is a backup file created after a pay run
My Company File.004 – this is a backup file created after a pay run
Send us the current QPW file
Send us the most recent good backup that is error-free if one exists
Send us the most recent last pay run backup
Your Payroll Premier data file would be stored in the “DATA” folder whilst the backup files would be in the BACKUP folder.
Example:
DATA RECOVERY: How to find a data file using Windows Search
Click on the My Computer icon on your desktop (if present) and go to the main hard disk drive where the payroll program is installed.
Example: C:\Program Files\Payroll Premier\QPROLLV28
Locate the QPROLLVXX folder where the payroll program is installed (where XX represents the version)
- V26 = 2017
- V27 = 2018
- V28 = 2019
- V29 = 2020
Locate the DATA subfolder where you can find the current company data file that requires analysis.
Example folder paths:
C:\QPROLLV28\DATA
or
C:\Program Files\Payroll Premier\QPROLLV28\DATA
Example file names:
My Company File.QPW
– this is the main data file component which you need to send us
– the main data file component may also appear named My Company File without the QPW file extension
Locate the BACKUP subfolder where you can find the current company backup files and last pay run backups
Example: C:\QPROLLV28\BACKUP
or
C:\Program Files\Payroll Premier\QPROLLV28\BACKUP
Example file names:
My Company File.QPB – this is a user created company backup file
My Company File.CMP – this is a company backup supplementary file
My Company File.INI – this is a company backup configuration file
My Company File.001 – this is a backup file created after a pay run
My Company File.002 – this is a backup file created after a pay run
My Company File.003 – this is a backup file created after a pay run
My Company File.004 – this is a backup file created after a pay run
Regards,
Reckon Data Recovery Team
Data Services Tip - Try this first before requesting a data service
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