DATA RECOVERY: How to perform a data file rebuild in Reckon Accounts Business (Desktop)

ReckonDataRecovery Reckon Staff Posts: 812 ✭✭✭
As part of a data file maintenance routine, you may need to use the Rebuild Data function.

1. Click on the menu sequence, File > Utilities > Rebuild data

Click the OK button when you see either one of these dialog windows

2. In the Save Backup to... window, the default folder location will be the last folder you saved a backup to.

There you can set the name which will be given to the pre-rebuild backup file.

Then click the Save button.

For example, you can set it to "Backup before rebuild - My Company Name.QBB" or any readily understandable name you choose.

You can also add the current date to the file name if you prefer.

Example: "Backup before rebuild 01-10-2020 - My Company Name.QBB

Note: If the backup is being placed on the same hard disk drive as the one which contains the company data file, you will see the following dialog window.

Choose "Use this Location" as the default choice.

You can late copy the backup file to the secondary storage location or external storage device. 

6. When the rebuild Working dialog window is displayed do not click the screen in order not to trigger the "Not responding..." message.

7. Once the rebuild has completed, click the OK button on the dialog window as shown below. 


8. The errors which have been fixed will be listed in the QBWIN.log file. 

Locate the QBWIN.LOG file and view it to see what errors have been fixed.

How do I find the QBWIN.LOG (error log) in Reckon Accounts (Desktop)

9. Perform a Verify Data operation to confirm whether no further errors are present.

DATA RECOVERY: How to perform a data file verification (Verify Data) in Reckon Accounts business range (Desktop)


  • Gab Gennai
    Gab Gennai Member Posts: 3
    edited May 2020
    Tried all of those suggestions but no luck. Its strange that I can't add items. Everything else seems find.
  • ReckonDataRecovery
    ReckonDataRecovery Reckon Staff Posts: 812 ✭✭✭
    edited May 2020
    Hi Gab, if you have performed a Verify Data and Rebuild Data operation and have made an attempt to identify and resolve the issue with no success, then you can request assistance for a data file repair service (fees will apply) 

    Submit a request for a Reckon data service 

    Ensure that you have located the QBWIN.LOG so that you can provide that to the team to assist in the analysis, along with your data file and any good older backups from a time when there were no problems present.