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Unable to create more than one STP file per day, anyone else having this problem ? The STP file won'

LeonieLeonie Member Posts: 5
edited April 2020 in Accounts Hosted

Comments

  • Linda BenfieldLinda Benfield Member Posts: 77
    edited April 2020
    Hi Leonie, 

    That is correct. Simply give the file a name. Like "28.04.2020"
    or "Leonie Fix 27.02.2020"

    Anything will work.

    Linda
  • LeonieLeonie Member Posts: 5
    edited April 2020
    Hi Linda, tried that but it will not work. It simply will not save to Q drive. It appears to be a digital date, eg year month day hour minute second format that is created by Reckon and I cannot over ride. This is really frustrating with trying to get Jopbkeeper FN01 starts dates in place. :(
  • Linda BenfieldLinda Benfield Member Posts: 77
    edited April 2020
    Hi Leonie, 

    Wow, I save them all the time several times a day as I look after multiple RAH clients and have to name them with Client name and date so I know whose is what when I open my "downloads" folder.

    Get on to tech support now.

    What you are describing is not my experience.

    Linda
  • Bruce McRaeBruce McRae Member Posts: 17
    edited April 2020
    I submitted 4 the other day by changing the file names.
  • LeonieLeonie Member Posts: 5
    edited April 2020
    Thanks Bruce, now understand you need to clear the whole filename, not just left of *
    so have now been able to create a new STP.
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