Reckon Accounts Hosted STP payroll file - won't upload

Sharyn_10772096
Sharyn_10772096 Member Posts: 1
edited July 2020 in Accounts Hosted
When uploading my STP payrun file to Reckon Gov Connect, I get the message "Pay instance event requires Total Gross and Total PayGW" and it will not upload.  I am new to this process and would like some help please.  I have followed all the notes and procedures.

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