I can't close a 2019 tax return that has been lodged - help!

Vanessa BellVanessa Bell Member Posts: 2
edited July 2020 in Reckon Elite
I have gone back into a lodged 2019 tax return in Tax Elite (read only). In the interest section it will not let me move out as it is saying that the interest line needs an amount input (last year was lodged with nil), but it's read only and will not let me edit. Is there a way to force the closure of this module? I've logged out and gone back in, but it is still there when I open the pogram.

Comments

  • Michael LeeMichael Lee Reckon Staff Posts: 25
    edited July 2020
    Hi Vanessa. I'm investigating this & will let you know when I have the answer
  • Jacqueline PascoeJacqueline Pascoe Member Posts: 2

    Hello has there been an answer for this issue? I am suffering with the same problem

  • Michael LeeMichael Lee Reckon Staff Posts: 25

    I've created a Support Case for this. Reference CAS-47647-R9B6R9

    Someone from Reckon Elite Support will be in touch soon

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